Email Could Be Good For Your Patients' Health

There is a strong link between patients' ability to e-mail physicians and improved patient outcomes, concludes a study conducted by Kaiser Permanente. 

Kaiser retrospectively observed 35,423 patients with diabetes, hypertension or both in its Southern California region from February 2005 to December 2008.  It found that within any two-month period, those patients who regularly communicated with their primary care physicians through Kaiser's secure messaging system saw significant improvements in their HEDIS care measurements.

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